Privacy Policy
Privacy Policy for Pawfect Pals
Last Updated: 16 January 2025
At Pawfect Pals, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or shop on our website, https://pawfectpals.uk. By using our site, you agree to the practices detailed below.
1. Information We Collect
We may collect the following types of information:
Personal Details: Name, email address, phone number, billing and shipping addresses, and payment information.
Account Information: Login credentials and preferences set on your account.
Purchase Information: Order history, transaction amounts, and payment methods.
Technical Data: IP address, browser type, operating system, and browsing behaviour via cookies or similar technologies.
2. How We Use Your Information
We use your data for the following purposes:
To process and deliver your orders efficiently.
To provide customer service and respond to your enquiries.
To inform you about order updates, new products, or promotions (if opted in).
To personalise and improve your shopping experience on our website.
To comply with applicable legal and regulatory requirements.
3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Service Providers: Trusted partners who assist with payment processing, delivery, and website operations.
Legal Authorities: If required by law or to protect our rights and customers.
4. Cookies and Tracking Technologies
Pawfect Pals uses cookies and similar tracking technologies to enhance your browsing experience. These include:
Essential Cookies: Necessary for website functionality.
Analytical Cookies: Help us analyse website performance and usage.
Advertising Cookies: Used to deliver personalised advertisements.
You can manage cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain website features.
5. Your Rights
As a UK resident, you have the following rights under the UK GDPR:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to your personal information if inaccurate.
Erasure: Request deletion of your personal data where applicable.
Objection: Object to the processing of your data for marketing purposes.
To exercise these rights, please contact us through our dedicated contact page at https://pawfectpals.uk/pages/contact.
6. Data Security
We use advanced security measures to protect your personal data from unauthorised access, disclosure, or misuse. While we strive to ensure the highest levels of security, no system can guarantee absolute safety.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Your continued use of our website signifies acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us through our contact page:
https://pawfectpals.uk/pages/contact
This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR).